This glossary defines key MHPSS concepts and terms used in JRS humanitarian programming to promote consistent use, understanding, and communication among practitioners and stakeholders organization wide. The glossary aligns JRS MHPSS language with globally accepted best practice.

Using compassionate, inclusive, and accessible language in MHPSS is essential to promote dignity, inclusion, healing, and reduce stigma—especially in humanitarian settings. The way we talk about mental health can either build trust or create barriers to care.

According to the IASC Guidelines, using clinical or diagnostic terms outside medical contexts may alienate individuals or reinforce stigma, particularly where services are limited.

Focusing on people’s experiences, strengths, and resilience—rather than labels—helps create safe, culturally sensitive environments and encourages greater understanding and uptake of MHPSS support.